www.topdownmaid.com Privacy Policy

Privacy Policy

Introduction

Welcome to https://topdownmaid.com (the “Website”). This privacy policy (“Policy”) describes how Roci Holdings LLC for subsidiary FunClean LLC (“we,” “our,” or “us”) collects, uses, and shares personal information of users of the Website (“you” or “your”). By using the Website, you agree to the collection and use of information in accordance with this Policy.

Information We Collect

We collect the following types of information:

  1. Personal Information: Information that identifies you personally, such as your name, email address, phone number, and physical address. We collect this information when you create an account, place an order, book an appointment, or contact us for support.
  2. Payment Information: Information necessary to process your payments, such as your payment card details, which is collected and processed by our payment processor, Stripe.
  3. Usage Data: Information about your interactions with the Website, such as your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
  4. Cookies and Tracking Technologies: As detailed in our Cookie Policy, we use cookies and similar tracking technologies to collect and use personal information about you, including for analytics and advertising purposes.

How We Use Your Information

We use your information for the following purposes:

  1. To Provide and Improve Our Services: Including processing your orders, managing your appointments, and providing customer support.
  2. To Personalize Your Experience: Customizing the content and features you see based on your preferences and usage history.
  3. For Marketing and Advertising: Sending you promotional messages and advertisements about our services and products and measuring the effectiveness of our marketing efforts.
  4. To Analyze and Improve the Website: Using data analytics to understand how the Website is used and to make improvements.

Sharing Your Information

We may share your information with the following parties:

Legal Requirements: When we are required to do so by law, or in response to a subpoena, court order, or other legal process.

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, booking and scheduling, website hosting, data analysis, and customer support. A detailed list of these third-party services and the cookies they use can be found in our Cookie Policy.

Advertising Partners: Third-party advertising networks and social media platforms, such as Facebook, Instagram, TikTok, and Google Adsense, for marketing and advertising purposes. For more details on the specific cookies and their purposes, please refer to our Cookie Policy.

Your Rights and Choices

You have the following rights regarding your personal information:

  1. Access and Update: You can access and update your personal information by logging into your account or contacting us.
  2. Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in each email.
  3. Delete or Restrict: You can request that we delete or restrict the processing of your personal information by contacting us.
  4. Cookies: You can manage your cookie preferences by adjusting your browser settings as described in our Cookie Policy.

Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Changes to This Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Website. You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Policy or our data practices, please contact us at:

Roci Holdings LLC for subsidiary FunClean LLC
1309 Coffeen Ave Ste 300
Sheridan, WY, 82801
United States
Email: support@topdownmaid.com